Every job we do comes with our 100% Risk-Free Guarantee.
If you are not happy with our work, we will re-clean the area for free. If you are still not pleased, you pay nothing.*
Why do we do this? Because we want you as a satisfied and repeat customer for the life of your carpet and upholstery.
Q. Why do all of your packages come with carpet protection?
A. Carpet protection is, in many ways, just as important as carpet cleaning. While cleaning will remove soil
today, our protectant will allow vacuuming to remove 50-60% more dry particulate soil while also helping
to prevent spots and spills from becoming permanent stains tomorrow. Our clients receive the added benefit
of easy breezy carpet maintenance in between high-quality, deep steam cleaning service appointments.
How Much Will My Carpet Cleaning Cost?
CARPET CLEANING PRICING DETAILS
Susan Klein, Master Carpet Cleaning Technician
Over 30 Years Cleaning Carpet and Hard Flooring In Metro Detroit
Residential & Commercial Carpet Cleaning
NEW CLIENTS: CLAIM YOUR $25.00 OFF TODAY
*100% Risk-Free Guarantee Terms & Conditions
If you are not happy with a specific area, or areas, we must be notified in writing or by phone within 72 hours of your service. We will come back out (as soon as our schedule allows) to inspect and re-clean the areas of concern at no extra cost to you. If you are still not satisfied, contact us within 72 hours of your re-service and we will provide a 100% refund. This guarantee applies when a full-service scope of work is rendered. RESERVICE APPOINTMENT WINDOW: Re-service must be performed within 7 business days of the client's notification to our company.
Carpet that is already worn or damaged may require a waiver to be signed should the client decide to move forward with the cleaning after we have determined that no-to-minimal reasonable improvement will be made in the identified problem areas. We provide all carpets with a deep-down, professional clean, but there are times when even the most thorough, quality cleaning will not improve or reverse existing, unsightly, or chemically-induced impairment (i.e., permanent staining, bleaching, carpet fiber damage, carpet padding failure, adhesive residue, or excessive DIY 'over the counter' or DIY treatment using products that contain bleaching agents or acids such as vinegar). We recommend treating any spots or areas of concern with a proper blotting process and safe products that have the Carpet and Rug Institute's Seal of Approval (SOA). Always call in a trained professional right away and maintain a schedule of regular professional carpet cleanings at carpet cleaning industry recommended frequencies for best results and outcomes.
EXCEPTIONS: 1) Carpet, rugs, or furniture containing any percentage of viscose (please check the attached manufacturer tag). Viscose is a low-quality material that is prone to react or damage to (even an expert) cleaning quite easily. We assume no responsibility if the client insists on moving forward with cleaning anything with viscose in it. 2) Post-construction or post-remodel work where there is contractor activity taking place. We assume no responsibility for carpet or other flooring affected by contractors on the date of service OR after we have performed our cleaning. Floor areas must be ready to clean on our arrival (clear of construction or repair activity, foot traffic, equipment, and building materials). Extra remobilization and/or labor charges may apply. Thank you for understanding.
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